Frequently Asked Questions

Online Platform

How do I access the training I buy?

Do I get a certificate for training I purchase?

Do I get a certificate when I complete free courses?

I lost my password. Help?

I bought a course/webinar that isn't showing up in my online platform. Can you add it?

If I change jobs, can I keep access to the courses I bought?

How do I post my certificate to my LinkedIn profile?


Do you accept payment by invoice / bank transfer?

Do you have discounts for group bookings?

Can you send me a tax invoice?


Can I transfer my registration to someone else?

What is your refund policy?

Can you deliver a workshop in my organisation?