We have been working really hard at reinventing online disability training. Our goal has been to produce training that people will actually enjoy with content that is easy to understand, up to date and engaging.
Expect resources, insight and practical activities around:
10:30am - 3:30pm
This module goes explores the scope of the Support Coordination role, including:
• Support Coordinator tasks and roles
• Actively designing your practice with Participants
• Setting expectations and boundaries
• How Support Coordination differs from Case Management & Advocacy
• Understand who is likely to be funded for Support Coordination
This module will leave you feeling ultra-confident using the Price Guide as a tool, with a focus on:
• The flexibility of each support category
• How funds management options impact flexibility
• Interpreting line item definitions
• Understanding line item codes and how they can help your work
• Low Cost Assistive Technology
• "Secret" and not so secret line items you might not know about
This short and sharp module clarifies how the NDIA fund transport for Participants and how Participants are able to use their funds flexibly on transport.
This module explores how to effectively work with people who are assisted by others in decision making, including:
• Maximising choice and control for individuals
• Supported decision making principles
• Understanding the role of Nominees, Guardians and informal supports
• Working with families who may want something different to the individual
Great Support Coordinators have a really solid understanding of the policy and principle foundations of the NDIS. In an environment where there is so much misinformation and things change so rapidly, being familiar with the source material is critical. This module breaks down policy to make it accessible for Support Coordinators, including:
• Reasonable & Necessary criteria
• Operational Guidelines
• Provider toolkit
• Sources of key NDIS intelligence and information
10:30am - 3:30pm
This module explores plan reviews and internal reviews. It includes:
• Supporting a participant to prepare for their plan review
• Supporting a participant to negotiate with the NDIA or LAC planner
• Internal Reviews
• External Reviews
• Advanced understanding of Reasonable & Necessary
In this module, we brainstorm all the possible supports (informal, mainstream, community and funded) that a person might be able to access to reach specific goals, and we align these to the corresponding line items. This is a fabulous exercise to get people used to thinking creatively within the limitations of NDIS plans.
This module clarifies how to support people to connect with providers, including:
• The difference between a service agreement and a service booking
• Non compliant terms to look out for in service agreements
• Who should sign a service agreement?
• Supporting individuals to engage in service agreements
This module explores the Support Coordinator’s role in supporting Participants during crises.
This practical module explores how Support Coordinators can build opportunities for Participant capacity building into their practice.
Here's what to expect:
Not your average eLearning
Highly interactive sessions with frequent opportunities for questions and breakout discussions. Check out the agenda for details.
Our presenters are the biggest NDIS nerds you're ever likely to meet (and
Hosted on Zoom
The world's leading video conferencing platform for ease of use and reliability.
Can't take the time out of work? Check out our weekend, evenings and afternoon sessions.
10.30am - 3.30pm AEDT
October 13, 15, 20 & 22
5:00pm - 7:00pm AEDT
12:30pm - 5:30pm AEDT
Workshop Dates & Times
* AEDT (Melb / Syd) Timezone unless otherwise stated
*Note different times for the WA Timezone, Evenings & Afternoon Sessions
- October 13, 15, 20 & 22* Evening Sessions - 5-7pm AEDT
- October 22-23 10.30am - 3.30pm AEDT
- October 26-27 10.30am - 3.30pm AEDT
- October 27-28 10.30am - 3.30pm AEDT
- October 29-30* WA Timezone - 9:30am - 2:30pm AWST
- November 3-4* Afternoon Sessions - 12:30pm - 5:30pm AEDT
- November 10-11 10.30am - 3.30pm AEDT
- November 12-13 Psychosocial Disability Focus - 10.30am - 3.30pm AEDT
- November 14-15* Weekend Session - 10.30am - 3.30pm AEDT
- November 19-20 10.30am - 3.30pm AEDT
- November 24-25 10.30am - 3.30pm AEDT
- November 25-26* Afternoon Sessions - 12:30pm - 5:30pm AEDT
- November 26-27 10.30am - 3.30pm AEDT
- December 1-2 10.30am - 3.30pm AEDT
- December 7-8 Psychosocial Disability Focus - 10.30am - 3.30pm AEDT
Our expert facilitators
Here's who you'll be running your online workshop - but you can expect other DSC Subject Matter Specialists to be making guest appearances.
NOVEMBER: 10-11, 24-25
Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability.
Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.
OCTOBER: 13/15/20/22 *evenings session,
22-23, 29-30 *WA Timezone
NOVEMBER: 3-4*afternoon session, 25-26*afternoon session
Leighton a consultant, facilitator, parent, former academic, self-confessed cricket tragic and committed bush walker. When he is not tramping through the bush somewhere, he is using is many talents to assists organisations with strategically important projects. Leighton is extremely passionate about creating a society that includes, values and amplifies the voice of people with disabilities. His work is deeply informed by his experience as the father of a young man with complex disability support needs.
Leighton is a member of Australia’s National Disability Insurance Agency’s Intellectual Disability Reference Group, a qualified Company Director, and a University Associate with Curtin University’s School of Occupational Therapy & Social Work. He has spoken at numerous national and international conferences, and has worked with service providers and government agencies in Australia and Canada.
NOVEMBER: 14-15 *weekend session, 19-20
Based in Newcastle, Charmaine has been working with NDIS participants since the beginning of the trial sites and has made it her quest to learn everything that she can about the scheme. Prior to this, she worked in Early Intervention for children with Autism Spectrum Disorder and Developmental Delay. Charmaine is the Director of Aurora Coordination and the mother of two children, the eldest of whom has autism and she is a very powerful advocate for inclusion and self management.
NOVEMBER: 12-13 (Psychosocial Focus), 26-27
DECEMBER: 7-8 (Psychosocial Focus)
Stephen is a support coordination and mental health subject matter specialist and DSC Expert Trainer. He is an experienced NDIS program manager and managed organisational NDIS transitions for services at two separate organisations. Passionate about supporting people with psychosocial disability to get better outcomes he is currently undertaking a new challenge of establishing his own NDIS business. Stephen is a proud dog-parent to a rescue greyhound named Russell. Oh and by the way, the drums and keyboard that feature in his Zoom background aren’t just for show, he loves to make music.
This is a live online workshop made up of 3 x 1-1.5 hour sessions per day with breaks in between. Expect very interactive, practical presentations with plenty of time for questions and applying the material. We also have some very exciting guest speakers lined up!
*Please note the Evenings Session is made up of 4 x 2 hour sessions over 4 evenings.
The maximum number of learners per workshop is 25.
Yes! Zoom can accommodate either so just let us know your preference when you register.
We want to maintain the intimacy of our face-to-face sessions and allow people to feel free to share their concerns and challenges so we’ve decided not to record the sessions. But we’ve created a recording of all the content (without any attendees) so you can catch up if you miss a session for any reason.
(Note: we will make an exception to this where someone requires the recording for accessibility reasons, but we’ll make all efforts to anonymise the content and remove sensitive information).
If your internet drops out, you’re welcome to join the same session at a later date. We’ve also made recordings of all of the content that you can watch at your leisure.
Yes, we’ve reduced prices across the board by at least 25%.