The NDIS Quality and Safeguarding Framework brings about fundamental changes in the sector. This workshop is suitable for new providers, transitioning providers and anyone wanting to learn more about the national approach to quality and safeguarding.
In this action packed workshop we will explore:
- Explore the background and intent of the Framework to keep perspective - understanding the 'why' is fundamental is getting the 'what' right
- The many roles of the NDIS Quality and Safeguards Commission
- The key changes for providers across the Commission functions -Registration, Code of Conduct, Complaints, Reportable Incidents, Behaviour Support, Worker Screening and Orientation Module
- An overview of the auditing framework - Modules, Practice Standards, Participant Outcomes and Quality Indicators
- Building meaningful Quality Systems - from compliance to outcomes
- Engagement and organisation-wide quality
- Risk management that is proportionate and tailored
Please note: This workshop is strictly limited to 25 people.
Jess has worked in the community space for almost 2 decades across a broad range of roles including direct care, case management, coordination/management, quality assurance, policy, training, tender writing and as an unpaid carer. Her diverse experience has strengthened her flexible communication style, capacity to process, map and empathise with people interacting with the social, community and health systems at different points.
Jess takes a thorough and methodical approach to interpreting complex funding and audit guidelines, pre-empting questions and identifying any gaps in an organisation's position. Jess doesn’t talk like a typical QA officer though, she has vast experience producing documentation and systems that break down legislation and policy and believes that if quality and safeguarding arrangements are going to have effect they need to work on the ground. The stuff Jess produces is clear, simple to use, drives organisational efficiency and, most importantly, leads to better service.
Melbourne / Sydney time
unless otherwise stated
9:30am - 12:30pm
15 September (WA focus & timezone)
This is a 2.5 hour workshop. You will be in a videoconference with 25 other people where you will be able to see and hear each other. There will be an interactive presentation and time for discussion and questions of the material presented.
The maximum number of learners per workshop is 25.
Yes! Zoom can accommodate either so just let us know your preference when you register.
We want to maintain the intimacy of our face-to-face sessions and allow people to feel free to share their concerns and challenges so we’ve decided not to record the sessions.
(Note: we will make an exception to this where someone requires the recording for accessibility reasons, but we’ll make all efforts to anonymise the content and remove sensitive information).
Yes, we’ve reduced prices across the board by at least 25%.