The success of a Support Coordination service relies on being able to
efficiently and effectively deliver outcomes for the people you work with.

And this is not an easy task - in this half day workshop, we explore what it takes to
build and grow a successful Support Coordination service, including:

  • Maximising your billable hours and charging smart
  • Finding and analysing Support Coordination market data
  • Business modelling to help you design a business that is scalable and sustainable
  • Identifying gaps in the market
  • Building service packages
  • Staffing models & recruitment strategies
  • Marketing your Support Coordination service

Looking for more?
Support Coordination: 2 Day Intensive

In the day and a half before this workshop, we will be running our extremely popular Support Coordination Intensive where we explore all the information and resources Coordinators need ot deliver a standout support.

Read more



8 May
Venue TBC


8 May
Venue TBC


15 May
Venue TBC

Port Macquarie

15 May
Venue TBC


21 May
Venue TBC


23 May
Venue TBC


23 May
Venue TBC


Sally Coddington

Brisbane, Adelaide, Melbourne, Port Macquarie

Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability.

Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.

Evie Naufal 

Melbourne, Darwin, Sydney, Perth

Evie is an all rounder, a content guru, an NDIS nerd and DSC pinch hitter. She holds both a Masters degree in Sustainable Development from HEC Paris and a Media Communications degree from the University of Melbourne. Evie has been at DSC since the start and is the engine room of our content driven marketing success. She is an outstanding writer, presenter and digital service developer.

Early in her career, Evie worked on cutting edge Human Centred Design service development strategies for Procter & Gamble in Kenya and Brazil. Evie is an expert in NDIS detail, working with organisations around Australia at all stages of the NDIS journey. She has been influential in building the sector's understanding of NDIS Support Coordination and is well known for her unique love of sharks and the NDIS Price Guide.


1:30pm - 4:30pm


$380 per person + GST

Payment methods

We accept payment by credit card or
bank transfer / invoice

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