DSC's Subject Matter Experts have trained over 1,000 Support Coordinators across Australia and this intensive course distils our accumulated experience, knowledge and wisdom into the must-have information, perspectives and resources for all Support Coordinators.

We’ve designed two days of interactive learning to give you the confidence and capability to offer best practice support coordination.

DAY 1: 9:30am - 3:30pm

Key NDIS Policy & Principles
Roles & Responsibilities
Supporting Participants & Families to Understand Plans
NDIS Price Guide & Funds Flexibility
Identifying Support Options

DAY 2: 9:30am - 12:30pm

Managing Expectations & Avoiding Burnout
Supporting NDIS Reviews
Investigating Housing Options
Quality & Compliance for Support Coordinators
Introducing Specialisations

New Workshop:
Running a Support Coordination Business

Want more? After lunch on Day 2 we will be running a brand new workshop to explore the support coordination business drivers, marketing, risks and building a brand. 

Read more



7-8 May
Venue TBC


7-8 May
Venue TBC


14-15 May
Venue TBC

Port Macquarie

14-15 May
Venue TBC


3-4 April
Jasper Hotel, Elizabeth St, Melbourne
NB: This workshop runs from 9:30am - 3:30pm
on both days

20-21 May
Venue TBC


22-23 May
Venue TBC


22-23 May
Venue TBC


Sally Coddington

Brisbane, Adelaide, Melbourne

Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability.

Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.

Evie Naufal 

Melbourne, Darwin, Sydney, Perth

Evie is an all rounder, a content guru, an NDIS nerd and DSC pinch hitter. She holds both a Masters degree in Sustainable Development from HEC Paris and a Media Communications degree from the University of Melbourne. Evie has been at DSC since the start and is the engine room of our content driven marketing success. She is an outstanding writer, presenter and digital service developer.

Early in her career, Evie worked on cutting edge Human Centred Design service development strategies for Procter & Gamble in Kenya and Brazil. Evie is an expert in NDIS detail, working with organisations around Australia at all stages of the NDIS journey. She has been influential in building the sector's understanding of NDIS Support Coordination and is well known for her unique love of sharks and the NDIS Price Guide.


Day 1: 9:30am - 3:30pm
Day 2: 9:30am - 12:30pm


$680 per person + GST

Payment methods

We accept payment by credit card or
bank transfer / invoice

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