It’s no secret:
Support Coordination can get very bloody complex.
Support Coordinators often provide central support during crises. They also interface with justice, child protection, health, mental health and homelessness services, and navigate complex family dynamics in order to assist participants.
It's not surprising Support Coordinators tell us they're overwhelmed by the sheer volume of knowledge and skills they need to draw on every day.
This 2 day online workshop condenses key information and best practice resources to assist you to confidently support people with complex needs.
The jam packed agenda includes real life examples and will focus on both preventative and crisis responses.
- Complex Support Coordination Best Practice
- Complex Support Coordination Toolkit and Skill Set
- Strategies for mitigating the risk of crisis
- Working with mainstream government services: a state-based focus on health, mental health, justice, housing/homelessness and child protection.
- Understanding who is responsible for what: NDIS vs mainstream government
- Acccessing the NDIS Complex Pathway and working with the NDIA during times of crisis
- Supporting people with complex family dynamics
- Supporting people to connect and maintain relationships with disability support providers
- Balancing duty of care and dignity of risk
NB: This is not a beginners workshop. You will get the most out of this workshop if you have at least 6 months experience as a Support Coordinator or have already attended our Support Coordination: 2 Day Intensive
Extending learning beyond the workshop with state-specific elearning modules.
This workshop takes a blended learning approach, including:
2 days of instructor-led online workshops, packed full of case studies, insights and group discussions.
State-specific self-paced eLearning modules that explore the nuances in policy and available services.
Meet our expert facilitator
This NDIS superstar will be running your online workshop - but you can expect other DSC Subject Matter Specialists to be making guest appearances.
Vanessa has extensive disability leadership experience including roles at the NDIA as Director Early Childhood Early Intervention (ECEI) and Director Mainstream Interface and Practice Frameworks. Vanessa managed stakeholder relationships across all levels of government, non-government and community sectors and has a firm grip on the complexity of the NDIS approach to ECEI and the many grey issues at the intersection of the health system and NDIS. Vanessa is a highly skilled and committed operator in disability leadership, service delivery, strategic thinking and policy development.
Melbourne / Sydney timezone (AEDT)
(unless otherwise stated)
10:30am - 3:30pm Each Day
This is a live online workshop made up of 3 x 1-1.5 hour sessions per day with breaks in between. Expect very interactive, practical presentations with plenty of time for questions and applying the material. We also have some very exciting guest speakers lined up!
The maximum number of learners per workshop is 25.
Yes! Zoom can accommodate either so just let us know your preference when you register.
We want to maintain the intimacy of our face-to-face sessions and allow people to feel free to share their concerns and challenges so we’ve decided not to record the sessions. But we’ve created a recording of all the content (without any attendees) so you can catch up if you miss a session for any reason.
(Note: we will make an exception to this where someone requires the recording for accessibility reasons, but we’ll make all efforts to anonymise the content and remove sensitive information).
If your internet drops out, you’re welcome to join the same session at a later date. We’ve also made recordings of all of the content that you can watch at your leisure.
Yes, we’ve reduced prices across the board by at least 25%.