Support Coordination Webinar Series (Recordings)

$55.00
Please select the sessions you would like to register for
  • Billable Hours Unpacked (Webinar Recording from Sep 2) ($55.00)
  • Setting Support Coordination Role Boundaries (Webinar Recoding from Sep 14) ($55.00)
  • Service Agreements: Everything You Need to Know (Webinar Recording from Sep 18) ($55.00)
  • ALL WEBINAR RECORDINGS ($110.00)

Included in fora subscriptions: Subscribe to access this course AND the rest of DSC's eLearning and webinar library for $220 + GST. Learn more

Buying 5 or more places? See our group booking discount

For 5-19 places: Get 20% off by using discount code GROUP20 at checkout
For 20 or more: contact elearning@teamdsc.com.au

NB: 'Places' refers to the total number of registrations made and can be spread across any number of courses or learners.

Want to pay by invoice / bank transfer?

Subscriptions: Subscriptions for 1-4 people must be paid by credit card. For larger groups, contact elearning@teamdsc.com.au for an invoice
Other training: For all other orders, you can select payment option "Bank transfer" at checkout and we will email you an invoice for your order.
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These live sessions were recorded in September 2020.
Purchasing these Webinar Recording will give you access to the Recording of the
Live Session and a copy of the Slide Deck used during that session. 

DSC has partnered with The Growing Space to create this practical three-part webinar series for Support Coordinators exploring how to overcome some of the most common challenges in the role.

The Growing Space
The Growing Space


This webinar was recorded on September 2 and is now 
available as a recording.  


Billable Hours Unpacked

(or… I worked all day but only have 3 billable hours – help!)

The ability to identify, track and invoice for billable time can make or break a Support Coordination service. In this webinar, we explore:
• Which tasks, meetings and research are billable?
• What not to bill for
• Setting appropriate time increments
• Considerations in setting billable hours, KPIs
• Billing rules for provider travel
• Tips for tracking billable hours  


This webinar was recorded on September 14 and is now available as a recording.  


Setting Support Coordination Role Boundaries

(or… how to set expectations to keep everyone safe)

Many Support Coordinators struggle to define the boundaries of their role in people’s lives. In this webinar, we provide practical tips for setting and holding the boundaries, including:
• The tasks, roles and limits of Support Coordination
• Reasonable Specialist Support Coordination expectations
• The difference between Support Coordination and advocacy/case management
• Typical Support Coordination tasks at mainstream interfaces (eg. Health, Mental Health, Housing, Education)
• When and how to set expectations with participants 


This webinar was recorded on September 18 and is now available as a recording.  


Service Agreements: Everything You Need to Know

(or… getting it right from the start)

Support Coordinators play a crucial role in upholding people’s rights to choice and control through entering into accessible and fair service agreements. In this webinar, we explore:
• The Support Coordinator’s role in service agreements
• Service Agreement myths
• Understanding Programs of Support
• Applying the principles of Supported Decision Making to service agreements
• Terms allowed in service agreements – and those that are not
• Working with Guardians and Trustees
• Supporting people with cognitive disability to enter into service agreements 

Presenters

Team member


Sam Paior

Founder/Director, The Growing Space

Team member


Evie Naufal

Manager Online & Training, DSC

FAQs

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Support Coordination: 2 Day Intensive
Support Coordination: 2 Day Intensive
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Running a Successful Support Coordination Business (Online)
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