Success in running a Support Coordination business requires you to understand, deliver and efficiently report on outcomes that meet peoples’ needs. It also requires commercial savvy and skilful team leadership.
This is no easy task. In this online workshop, we explore what it takes to build and grow a Support Coordination service, including:
- Unpacking the complex role of Support Coordinators
- Building a collaborative Support Coordination team
- Current and forecast demand for Support Coordination
- Managing expertise, knowledge and resources
- Maintaining service quality
- Managing conflicts of interest
- Ensuring service viability, including KPIs and billable hours
- An examination of system requirements
- Marketing your Support Coordination service
Meet your new NDIS guru.
Sal willl be running your online workshop - but you can expect other DSC Subject Matter Specialists to be making guest appearances.
Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability.
Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.
Dates & times
This is an online workshop delivered via Zoom.
Click on the workshop dates to view the running times in your local timezone.
NSW/VIC/ACT/TAS 10:30am - 3:30pm
QLD 9:30am - 2:30pm
WA 7:30am - 12:30pm
SA 10:00am - 3:00pm
NT 9:00am - 2:00pm
NSW/VIC/QLD/ACT/TAS 10:30am - 3:30pm
WA 8:30am - 1:30pm
SA/NT 10:00am - 3:00pm
This is a live online workshop made up of 3 x 1-1.5 hour sessions with breaks in between. Expect very interactive, practical presentations with plenty of time for questions and applying the material.
The maximum number of learners per workshop is 25.
Yes! Zoom can accommodate either so just let us know your preference when you register.