Success in running a Support Coordination business requires you to understand, deliver and efficiently report on outcomes that meet peoples’ needs. It also requires commercial savvy and skilful team leadership.
This is no easy task. In this online workshop, we explore what it takes to build and grow a Support Coordination service, including:
- Unpacking the complex role of Support Coordinators
- Building a collaborative Support Coordination team
- Current and forecast demand for Support Coordination
- Managing expertise, knowledge and resources
- Maintaining service quality
- Managing conflicts of interest
- Ensuring service viability, including KPIs and billable hours
- An examination of system requirements
- Marketing your Support Coordination service
Meet your new NDIS guru.
Sal willl be running your online workshop - but you can expect other DSC Subject Matter Specialists to be making guest appearances.
Sally is our resident NDIS wonderwoman (also fondly known as our ‘pocket rocket’). Don't be disarmed by her humour, she packs a punch with her huge NDIS knowledge, intellect and energy. Sally has diverse experience across financial services, human services, B2B, B2C, for profit and for purpose industries around the world. Sally is especially passionate marketing products, services, spaces and experiences for people with a disability.
Sally is a dynamic trainer and presenter, a Certified Practicing Marketer and lecturer in Marketing at the University of Newcastle. She is a Director of the Centre for Universal Design and a past member of the NSW Disability Council. Sally was also the CEO of a disability service provider during the Hunter NDIS trial. And, she finished her Masters at Harvard (did we mention she’s dynamic?). One of Sally's three daughters, Nicky, who passed away in 2018, was an NDIS participant for four years. Sally translates her personal and professional experience into a deep understanding of the challenges and opportunities for business.
Here's what to expect:
Highly interactive sessions with frequent opportunities for questions and breakout discussions. Check out the agenda for details.
Online Community of Practice
All learners are invited to DSC Online, a new online messaging community for learners to discuss and ask questions before, during and after the workshop.
Hosted on Zoom
The world's leading video conferencing platform for ease of use and reliability.
Time & Dates
10:30am - 3.30pm ADST
Melbourne / Sydney timezone unless otherwise stated
- October 21
- November 18
- December 16
This is a live online workshop made up of 3 x 1-1.5 hour sessions with breaks in between. Expect very interactive, practical presentations with plenty of time for questions and applying the material.
The maximum number of learners per workshop is 25.
Yes! Zoom can accommodate either so just let us know your preference when you register.
We want to maintain the intimacy of our face-to-face sessions and allow people to feel free to share their concerns and challenges so we’ve decided not to record the sessions. But we’ve created a recording of all the content (without any attendees) so you can catch up if you miss a session for any reason.
(Note: we will make an exception to this where someone requires the recording for accessibility reasons, but we’ll make all efforts to anonymise the content and remove sensitive information).
If your internet drops out, you’re welcome to join the same session at a later date. We’ve also made recordings of all of the content that you can watch at your leisure.
Yes, we’ve reduced prices across the board by at least 25%.